At MORVETHRA, we prioritize customer satisfaction and stand by the quality of our products. Our Money Back Guarantee ensures a risk-free shopping experience with a comprehensive refund policy.
To qualify for a refund, you must return the product within 30 days of purchase. The item must be unused, in its original packaging, and accompanied by a receipt or proof of purchase from MORVETHRA.
Please note that gift cards, sale items, and personalized products are non-refundable. These items are marked at the time of purchase and are excluded from our money-back offer.
Once your return is received and inspected, MORVETHRA will notify you of the approval or rejection of your refund. If approved, a refund will be processed to your original payment method within 7-10 business days.
If you haven’t received a refund within the specified time, first check your bank account again. Then, contact your credit card company, as it may take some time before your refund is officially posted. If you’ve done this and still have not received your refund, please contact us at [email protected].
MORVETHRA only replaces items if they are defective or damaged. If you need to exchange it for the same item, send us an email at [email protected] and send your item to:
MORVETHRA Returns Department,
1234 Business Park Road,
Suite 567,
Springfield, IL 62701
To return your product, you should mail it to the address above. Please note that you will be responsible for paying your own shipping costs for returning your item. Shipping costs are non-refundable.
We recommend using a trackable shipping service or purchasing shipping insurance. MORVETHRA cannot guarantee that we will receive your returned item.